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Current Courier Conditions

 

Has your day gone from bad to worse? Need to get that last minute part out to an unhappy customer? Is your boss standing beside your desk tapping his toe? Has your customer called 3 times inquiring about "that package"?

Does reading that increase your heart rate, make you start to sweat as it hits just a little too close to home? With so much at stake in today's work environment, it's easy to panic in that type of situation and make mistakes when sending a local courier for delivery.

In this situation, slow down, take a breath and call Sierra Courier. We're here to help. Here's some tips on what information you may need when contacting your courier company:

1. Have the correct pick up destination and information.

2. Speak clearly and calmly. Spell names/street names if needed.

3. Review Your Order Confirmation

4. Be available for follow up if required

These simple steps can relieve the pressure of the situation. A proactive tip that can help in these "rush situations" is to set up your contacts in Etrac. With our online delivery ordering system, you can manage all your customer contact information so when placing an order, it's as simple as selecting the client from the list. All other information will auto-populate, avoiding the potential of typing 516 instead of 561.