Privacy Policy
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Sierra Courier Service Inc.
Sierra Courier is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with Sierra Courier. This policy explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.
Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts.
What is personal information?
Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as age, income, date of birth, ethnic origin, medical records and credit records. Information about individuals contained in the following documents is not considered personal information:
- public telephone directories, where the subscriber can refuse to be listed,
- professional and business directories available to the public,
- certain public registries and court records,
- certain other publicly available printed and electronic publications.
Our commitment to your privacy is governed by the following privacy principles:
1. We are accountable to you
Sierra Courier is responsible for all personal information under its control, including any personal information that is transferred to third parties for processing, storage or other purposes. We have employees in each of our business units who are accountable for compliance with these privacy and security principles.
2. We let you know why we collect your personal information
Sierra Courier identifies the purpose for which your personal information is collected. We do this before or at the time the information is actually being collected.
3. We obtain your consent to collect, use or disclose your personal information
Sierra Courier obtains your consent to collect, use or disclose personal information. The method of obtaining consent is appropriate to the type of personal information being collected, used or disclosed:
Sierra Courier will obtain your express consent (verbal, written or electronic agreement) to collect, use or disclose sensitive personal information such as medical data or personal financial information.
Sierra Courier will use implied consent to collect, use or disclose your personal information where one or more of the following apply:
- a customer relationship already exists,
- express consent has previously been given,
- where the purpose of using the personal information is reasonably apparent to you.
4. We limit collection of your personal information
Sierra Courier collects only the information required to provide products and services and marketing endeavors to you. If the personal information we require is collected for a reason other than to provide products and services or marketing endeavors, your consent will be obtained before or at the time the information is collected. Sierra Courier will collect personal information only by clear, fair and lawful means.
Examples of why we collect personal information include:
- Communicating with you generally
- Processing your applications
- Processing and keeping track of transactions and reporting back to you
- Protecting against fraud or error
- Providing product and services requested by you
- Recommending products and services that Sierra Courier believes will be of interest and provide value to you
- To comply with legal and governmental requirements
5. We limit use, disclosure and retention of your personal information
Sierra Courier uses and discloses your personal information only for the purposes it was collected. Sierra Courier does not sell or rent personal information to any organization or person for any reason.
We do not share your personal information with third party organizations except to offer you a product or service. If your personal information is shared with third parties, these third parties are bound by appropriate agreements with Sierra Courier to secure and protect the confidentiality of your personal information.
6. The security of your personal information is a priority for Sierra Courier. We take steps to safeguard your personal information, regardless of the format in which it is held, including:
- physical security measures such as restricted access facilities and locked filing cabinets,
- electronic security measures for computerized personal information such as password protection, database
- encryption and personal identification numbers,
- organizational processes such as limiting access to your personal information to a selected group of individuals,
- contractual obligations with third parties who need access to your personal information requiring them to protect and secure your personal information.
7. We are open about our privacy and security policy
We are committed to providing you with understandable and easily available information about our policy and practices related to management of your personal information.
8. We respond to your questions, concerns and complaints about privacy
Sierra Courier responds in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures.
Welcome to Sierra Courier
Sierra Courier provides a total logistics solution with services ranging from ground, air, truck, warehouse and specialty courier services that can ship to any location in the world. Our service fleet ranges from cars to tractors offering a full range of vehicle options. The depth of our fleet allows us to offer both scheduled/dedicated driver services as well as a range of on demand regular, rush and direct delivery services. In addition to our standard services, we also offer a range of specialty services such as temperature control delivery, LTL/TL, Flat Deck and Power Tailgate. In conjunction with the rest of our services, we offer short and long term warehousing to store products along with crossdocking services to provide utmost flexibility.
Our state of the art online order entry system allows customers to place orders and track shipments with just the click of their mouse, saving valuable time and money. Our philosophy at Sierra Courier is a simple one "the customer is always right", the very corner stone of our success over the past 35+ years. Sierra Courier delivers hundreds of time sensitive shipments everyday and to put it simply, We Deliver! And of course, we would like our next delivery to be yours!
Truck Services
With equipment ranging from 22’ – 53’ in length, we can handle all of your transportation needs. Let us help you in determining the best equipment to transport your product.
If you're new to the transport industry or just need a refresher on the terminology, here's an outline of our trucking services. Our services are divided into a couple segments depending on the size of the cargo and distance required for pickup or delivery. The higher scale is TL (Truck Load or Trailer Load) which is used for large shipments generally transported over longer distances. Next to that is LTL (Less Than Truck Load) which covers smaller shipments that are more than a standard courier/van requirement but not enough to fill an entire truck. Generally these are combined with other small to medium size shipments. With our range of fleet options, we are able to offer both TL and LTL to a diverse range of customers and their shipping needs.
TL (Truck Load) & LTL (Less Than Truck Load)
We plan your pickup or delivery to maximize the efficiency of all your shipments regardless of size. Our range of equipment allows you to leverage our service at cost-effective rates.
Reefer or Temperature Controlled
Our fleet of reefer units provide a perfect solution for all of your perishable or refrigerated transport needs ensuring they arrive in prime condition no matter the weather. Refrigerated transport is more than just the units, it's also about the drivers. Our team understands the need for regular checks to monitor the temperature to ensure the integrity of your product.
Request a Price
At Sierra Courier We Listen to You!
After careful analysis, a highly trained Sierra Courier Sales Professional will provide your company with Sierra's time sensitive services and pricing schedule that best suits your corporate needs. Whether you have fifty deliveries a day or just one. At Sierra Courier we have your solution! Call us today for your free quotation. In Winnipeg call (204) 632-8920 or Toll Free 1-866-575-ASAP. Or simply complete our online pricing schedule request form below, its never been easier! After all, Sierra Courier has been in business for over 35+ years! We Deliver!
Courier Services
Our diverse fleet options provide both scheduled/dedicated driver services as well as a range of on demand regular, rush and direct delivery services.
On-Demand
Our regular, rush and direct courier services have been created to meet your time-sensitive needs. Our experienced team, with the use of our advanced technology, will ensure that we meet or exceed your delivery expectations.
Direct Drive Service
At a moments notice, Sierra Courier will pick up and direct drive your time sensitive documents, small package or large freight anywhere within Manitoba, across Canada or the United States. Our courier cars and trucks are ready when you are for those critical delivery emergencies that just can't wait. Our Direct drive service is available 24 hours a day, 7 days a week, 365 days a year. Sierra Courier has the experience and expertise to insure that your critical deliveries will arrive on time, every time. To arrange for our Direct Drive Service, please contact Sierra Customer Service at 1-204-632-8920.
Need something delivered in the downtown area really FAST!
Try Sierra's Bicycle Courier Service. Faster than a speeding bullet! We get your documents delivered faster than ever. If your package weighs 5 pounds or less and is no bigger than a shoe box, Sierra's bike couriers can take care of it easily. Sierra's professional bicycle couriers can quickly zoom past a long line of honking traffic to ensure that you get the fastest possible service and parking is never a problem. That's why our couriers are the answer to your downtown rush deliveries. Your delivery is protected from the elements in our unique courier pouch to ensure that your delivery arrives in the same condition as when it left your hands. Treat your business to the speed and efficiency of our bicycle courier division today!
Scheduled Deliveries
Sierra Courier provides hundreds of companies with daily scheduled delivery services, 24 hours a day, 7 days a week, 365 days a year. When you have time-sensitive material that requires pick up and delivery at a specific time on a daily, weekly, monthly basis, Sierra Courier is your #1 choice. Whether it's your daily mail to the post office, bank deposits, payroll, airport, bus depot, lab specimens, heavy truck freight or just your regular deliveries, Sierra Courier has the expertise and resources to provide your company with reliable, on time delivery. Our scheduled services are available for both Sierra Courier car and truck deliveries of all sizes and weight's. Our advanced state of the art computer order entry tracking system insures that your scheduled delivery will be picked up and delivered as promised. At Sierra Courier, we'll work with you to put together a schedule that meets your requirements. To speak with one of Sierra Courier's scheduling experts, please contact Sierra Customer Service at: (204) 632-8920.
Dedicated Driver
Would you like to have the same Sierra Courier driver each day for all of your deliveries? No problem! Whether you have document deliveries or heavy truck freight, Sierra Courier can provide you with the same driver to perform all your courier deliveries on an ongoing basis. Dedicated driver service is perfect for scheduled deliveries like bank deposits, payroll, mail pick-up and delivery, or any other regular service.
Sierra Courier has many customers who prefer to use the same driver each day. What happens if your Sierra driver has just picked up all your deliveries and you have another time-sensitive delivery to go out? No problem! Sierra will immediately dispatch another courier to take care of that rush delivery. To schedule your dedicated driver, please contact customer service at: (204) 632-8920.