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F.A.Q.s eTrac

What is eTrac exactly?

A: eTrac is an easy to use online ordering, tracking and reporting system. eTrac will revolutionize the way you work with Sierra Courier.

What can Etrac do for me?

A: With eTrac, you will be able to place your delivery orders, obtain exact quotes, track up to the minute status of your shipments and generate detailed delivery and cost summary reports. You will save time and work more efficiently by handling delivery tasks on your computer while handling other business needs on the phone. You will also save time by reducing your back office efforts with its detailed reporting features. There will never be a delayed delivery because of miscommunications in delivery information. Whatever you enter in your computer is what the dispatcher sees on their terminal.

What do I need to use eTrac?

A: All you need is a computer with Internet Explorer or Netscape Navigator, an Internet connection, and a user name and password which we will provide you once you have signed up for a Free eTrac account.

What will it cost me?

A: Nothing! Signing up for an eTrac account is Free!

How can I try eTrac?

A: Call Sierra Courier today and let us know you would like to be set up on eTrac. We can have you up and running in 10 minutes... or simply ask for an online demonstration.

Can I place my orders any time of day?

A: Yes. You can place orders ahead of time and have them delivered whenever you would like.

Can I enter multiple delivery orders in one transmission?

A: Yes! You sure can with eTrac's easy to use online interface.

Can I still place orders by phone?

A: Absolutely! eTrac is offered as a Free time saving service.